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Shipping Information

How Much Does Shipping Cost?

STORMTECH Online Retail orders are shipped at a $15.00 Flat Rate in Australia. All orders over $100 are shipped free within Australia.

What Is The Estimated Shipping Time?

The estimated delivery time is approximately 7-10 business days.

Which Countries Does Stormtech Ship To?

Stormtech Australia ships only within Australia.

For delivery to other countries orders will need to be placed with Stormtech, online purchases can be shipped to destinations within Canada, USA, UK, and EURO zone countries, including Switzerland.

Can Products Be Delivered To A Different Mailing Address From The Billing Address?

Yes, the shipping address can be different from the billing address. For security reasons, Stormtech Australia may request to verify addresses with the purchaser.

Can I Cancel An Order Once The Order Has Been Placed?

No, once an order is placed and payment is taken, you cannot cancel your order.

If you have any concerns about an order that has already been placed please contact a Stormtech Customer Service Representative at enquiries@stormtechaustralia.com.au

Can I Change My Shipping Address After My Order Has Been Placed?

No, the shipping address cannot be changed after the order has been placed.

If you have any concerns about an order that has already been placed please contact a Stormtech Customer Service Representative at enquiries@stormtechaustralia.com.au

How Will I Know That You Received My Order And When Will The Payment Be Deducted?

After your order is processed you will receive an order confirmation number on screen and also by email. Your credit card will be charged at time of ordering.

Can I Check The Status Of My Order?

The status of your order can be checked on your 'Order Status' page in the 'My Account' section of this website.

Can I Add Items To An Existing Order?

No, items cannot be added to an existing order once payment has been made.

If you have any concerns about an order that has already been placed please contact a Stormtech Customer Service Representative at enquiries@stormtechaustralia.com.au

Does Stormtech Ship To Post Office Boxes?

No, we cannot ship to post office boxes at this time. However, we can ship orders directly to your home or business.

How Do I Know When My Order Ships?

Once your order has been processed and shipped, you will receive a shipping confirmation email with the tracking number(s).

How Do I Track My Order?

Option 1: Click on the link found in your shipment tracking email.

Option 2: Log in to your account using your account information and click on the Order Status section to find your tracking number. Clicking the tracking number link will take you to the shipping company’s website where you can track your shipment.

Option 3: If you have any concerns about tracking an order that has already been placed please contact a Stormtech Customer Service Representative at enquiries@stormtechaustralia.com.au